Information We Collect
We collect information you provide directly to us, such as when you fill out a contact form, request a mortgage consultation, submit a loan application, or otherwise communicate with us. This information may include:
- Name, email address, and phone number
- Employment and income information
- Financial information necessary for mortgage qualification
- Property information and preferences
- Any other information you choose to provide
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How We Use Your Information
We use the information we collect to:
- Process your mortgage application and provide our services
- Communicate with you about your loan status and options
- Respond to your comments, questions, and requests
- Send you technical notices and support messages
- Comply with legal obligations and regulatory requirements
- Protect against fraudulent or illegal activity
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For mortgage applications and related financial information, we retain your data in accordance with federal and state regulations, typically for a minimum of three years after the completion or denial of your loan application, or as required by law.
What Rights You Have Over Your Data
If you have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- File a complaint with regulatory authorities
Where Your Data is Sent
Visitor comments may be checked through an automated spam detection service.
In the course of processing your mortgage application, your information may be shared with:
- Credit reporting agencies for credit checks
- Underwriters and loan processors
- Title companies and appraisers
- Regulatory bodies as required by law
- Third-party service providers who assist in our operations
All third parties are required to maintain the confidentiality of your information and are prohibited from using your personal information for any purpose other than providing services to us.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Employee training on data protection and privacy
- Secure disposal of personal information
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
We use cookies for:
- Remembering your preferences and settings
- Understanding how you use our website
- Improving our services and user experience
- Providing relevant content and communications
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: Nbroussard@cmghomeloans.com
- Phone: (214) 907-4641
- Address: 2405 Grandview Dr, Plano, TX
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.